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Routine Appliance Maintenance Tips

Last updated : 12/30/2020

Samsung refrigerators are having quite a few issues. If you are having issues with a Samsung refrigerator we would recommend calling Samsung directly to have them send service as there are a few issues they are repairing under warranty.


Normal Use

:. Freezer temperatures should be around 0-10
   degrees Fahrenheit on average. Refrigerator
   should be 35- 43 degrees on average.
   Temperatures will be temporarily warmer during
   defrost cycles or if having the doors opened for
   extended periods of time, such as when putting
   groceries in (or staring inside wondering what to

:. If you notice moisture droplets on the refrigerator
   walls or frost build up on the freezer walls it might
   be a sign that door was left open or something was
   in the way keeping the door from closing
   completely. If one of these seems likely, wipe away
   the droplets or frost and make sure the doors are
   closing all the way and see if it happens again
   before thinking there might be a larger issue.

:. Do not adjust the temperatures to be too cold as
   sometimes these can literally cause some
   components to freeze up that should not freeze up.
   There should be a recommended setting on the
   temperature controls. 2 degrees in the freezer and
   39 degrees in the refrigerator should be good
   temperatures. If you are having to crank the
   temperatures all the way cold to keep the
   temperatures "normal" it probably means you have
   an issue that needs to be addressed.

:. Allow hot or warm items to cool first before putting
   them into the refrigerator or freezer. 


Routine Maintenance

:. Replace the refrigerator water filter every 6 months.
   Be careful to not overtighten the filter. Use a towel
   under the filter area when changing as there will
   probably a little water spill out. After changing the
   filter you will need to run around 3 gallons out of
   the dispenser to flush out the new filter. Also,
   remove all ice from the ice bin, allow ice bin to fill
   up again, and throw away this new bin of ice. After
   this use as normal.

:. Keep the condenser coils clean. The heat that
   leaves the coils is the heat leaving the refrigerator, 
   which causes the unit to cool. If dust and debris 
   are on the condenser it will insulate it and not 
   allow it to remove the heat from the unit and 
   cause cooling issues. This will also make the 
   compressor work harder and may cause it to 
   fail prematurely. There are long skinny brushes sold
   the reach deep to dust off the condenser.

:. Check the door seals/gaskets to make sure 
   they are not torn or warped. If so, the unit may 
   be losing cool air inside and is working harder 
   than it should be. A bad seal (or a door left 
   open) could cause frost to form inside the freezer. 
   Place a flashlight inside and point it towards the 
   gaskets at night. Turn off lights in the room and if 
   the flashlight can be seen with the doors shut the 
   gaskets need attention.

:. It is common for refrigerators with the ice
located on the door freezer door to have the ice
 together due to the ice door flap on the
   dispenser to allow the warmer 
air from the room to
   enter the bin and cause the 
ice to melt slightly and
   then freeze together. To alleviate this, the ice bin
   should have a button to press to release it to take it
   off the door. After this you can run it under the sink
   with hot water to melt the ice build up. It might be
   frozen to the door. If you try and force it off you will
   probably break something as most of the
   components are plastic. The safest way to remove
   this if it is frozen to the door is to cautiously use a
   hair dryer to try and melt the ice. Be careful to not
   melt the plastic. If this does not work you would
   need to follow the directions at the bottom of this
   page relating to directions for full unit defrosting.

:. If you are having issues with your water dispenser,
   and your ice maker is still working, the water line
   inside your freezer door that goes to the water
   dispenser may be frozen. This is especially
   common with GE side by side refrigerators made
   around 2005-2010. Also, the cold water reservoir
   inside the refrigerator may have become frozen
   (which is another reason why it is best to not keep
   temperatures TOO cold to avoid both of these
   issues). We would recommend for this to thaw out
   your unit to see if issue comes back by following
   the directions at the bottom of the page for
   full unit defrosting


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Full Unit Defrosting

You would need to cut power to the unit. Either use the breaker (make sure it does not turn off something you do not want turned off) or unplug the unit from the wall.

Place the food in both the freezer and refrigerator into another unit or coolers as we recommend leaving the refrigerator powered off for 48 hours at minimum to ensure all ice has safely melted.

Keeping the doors opened will help the warm air of the room reach the ice.

Keep towels on the floor under the doors and pressed against the front of the unit on the ground to prepare to soak up as much moisture as possible from the defrosting ice.

We recommend doing this for at least 48 hours to try to ensure all ice has had time to defrost.

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Routine Appliance Maintenance Tips